A few things we ask of each other.

Your content is yours

You own everything you add to Reverie. You give us only the permission we need to store it, show it to the people you have chosen, and make the features work (for example, resizing a photo or generating a video preview). We do not use your photos, videos, or writing to train AI models, and we do not license them to anyone. You can export or delete everything at any time, on any plan, free.

Your account

• You must be 13 or older, and the details you give us should be accurate.
• Keep your sign-in private; you are responsible for what happens under your account.
• One person, one account. Do not share a login or hand your account to someone else.
• You can delete your account from Settings at any time. It is immediate and cannot be undone — the Privacy Policy says exactly what is removed.

How to behave here

Reverie is a small, private place full of people's families. The rules are the ones you would expect.

• Share only what is yours to share. Photos of other people's families, someone's private letters, and other people's copyrighted work are not yours to upload. If someone in a photo would not want it here, do not put it here.
• No harassment. Do not threaten, demean, or pile on. Grief makes people fragile; a memorial is not a place to settle a family argument.
• No impersonation. Do not pretend to be someone else, and do not create a memorial for a person who is alive. Marking someone as remembered moves their posts onto a memorial, and only a person they were connected to can do it — doing it to someone who is living is a misuse of the feature and we will undo it.
• No sexual content, hate, or graphic violence.
• Nothing illegal, and no attempts to reach data that is not yours — no scraping, no probing, no working around the limits in the app.

Reports and enforcement

Every post, comment, profile, message, and guest-book entry can be reported from the menu on it, and any member can be blocked. Blocking works immediately and in both directions. Reports are read by a person — there is no automated moderation here.

When something breaks these terms we can remove it, suspend the account, or close it, and we will tell you why when we can. If we get it wrong, write to us and say so. Memorial creators and Keepers can also remove content from memorials they keep, without involving us at all.

Memorials and shared spaces

When you invite others to keep a memorial, or add to one you were invited to, you are sharing a space with real people who are often grieving. Be kind. A memorial opened from a physical tag or a shared link can be seen by anyone holding that tag or link — the creator decides whether it is public, so think about that before adding something private to one.

Guests, event albums, and Occasions

Photos added through a table card or event link belong to the family that hosts the album. By adding a photo as a guest you confirm you have the right to share it, and that the people in it would be comfortable with the family keeping it.

A venue that hosts an Occasion sets up the album and prints the cards. Until a family member claims the album with the code, it belongs to the venue's account and venue staff can see and remove what guests added. Once it is claimed it transfers to the family completely, and the venue can see only counts from then on. Venues: the album is the family's, not a marketing asset — do not copy, keep, or publish what guests upload.

Reverie Family — the subscription

There is one paid plan, called Reverie Family. It costs $7.99 per month or $59.99 per year in US dollars. It removes the 50-item limit on each album and unlocks voice memos, guided stories, and the Legacy Vault. Everything else — memorials, gift and event albums, your whole circle, and exporting your data — is free and stays free.

• It renews by itself. Payment is charged to your Apple ID at confirmation of purchase, and the subscription renews at the same price unless you cancel at least 24 hours before the current period ends.
• Cancel through Apple, not through us: iPhone Settings, your name, then Subscriptions. We cannot cancel it for you. Cancelling stops the next renewal — you keep the plan until the period you already paid for runs out.
• Refunds are Apple's to give. The purchase is made with Apple, so refund requests go to Apple through reportaproblem.apple.com. We cannot issue a refund for a subscription. Write to us anyway if something went wrong — we will help you ask, and we would rather know.
• iPhone only, for now. Reverie Family is sold through the App Store. There is no Google Play subscription yet; on Android everything free is still free.
• If we change the price, you will hear about it before it applies to you, and Apple will ask you to agree.

The family plan: one payer, twelve seats

One Reverie Family subscription covers the person paying and up to 12 people in their circle. There is nothing to set up and nothing to accept: seats go automatically to the 12 people who connected with the payer first, oldest connection first. If a payer has more than 12 connections, the ones beyond 12 are not covered, and a seat only frees up if a connection is removed.

The person paying cannot see any covered member's content, and is not shown who is covered. Covered members see the payer's first name so they know who to thank. When the payer's subscription ends, or the connection between them is removed, coverage ends with it — nothing is deleted, the plan features simply switch off.

If your subscription ends

Nothing is deleted, hidden, or held hostage. Everything you added stays exactly where it is, and the people you shared it with can still see it. An album that grew past 50 items on the plan keeps all of them — you just cannot add more until you are back on the plan. Voice memos and vault entries you already made stay readable to the people who could already read them. Exporting your data is free on every plan, including no plan at all, and it always will be.

Physical tags, replacements, and gifts

• Tags are made to order and shipped to the address you give us. Prices are shown at checkout and charged through Stripe — physical goods are not sold through the App Store. Shipping within the US is free, and orders usually go out in 3–5 business days. We fulfil these by hand, so if something is taking too long, just ask.
• If a tag arrives damaged or wrong, tell us within 30 days of delivery and we will make it right.
• Replacements are free. Request one in the app if a tag is lost, stolen, or damaged; the new tag links to the same memorial and nothing is lost. Reporting a tag lost or stolen deactivates the old one immediately, so scans of it stop working.
• Gift sets ship the same way. A gift album or memorial you buy for someone becomes theirs once they claim it; after that it is their account's, not yours, and we cannot move it back.

What we can't promise

We work hard to keep Reverie available and your memories safe, and our provider keeps backups — but no service can promise perfection, and we are a small team. Reverie is provided as-is, and to the extent the law allows, we are not liable for indirect losses. Keep your own copies of anything irreplaceable; export is always free and takes one tap.

Changes and contact

If these terms change materially we will let you know in the app. Questions, disagreements, or something on this page that does not match what the app does: hello@reverielife.co.